7- I cannot download Game Client on website.
If you can not download Game Client through our website, please use the link below.
http://asda.globalgamecdn.com/asda/Setup/AsdaStory_EN_1_1018_0056.exe

1- While playing Asda Story, I have some problems such as program shutdown or computer reboot often.
The problem like shutdown or reboot is happening caused by system crash or other reasons on your computer. It is the best to install the game client again. Please check the following information before reinstalling the game client.

1. Check if hardware (CPU, RAM, VGA card) is in proper slots completely.
2. Click [Start] => [Run] and then click "ok" button after putting "dxdiag" in. And then close hardware acceleration such as Direct Draw, Direct 3D and AGP.
3. Install the latest Main board Driver.
4. Check hardware parts which are not compatible with power supply in your system. If you have a problem with a power supply voltage shortage, please try to disconnect unnecessary hardware parts like CD Rom, other additional hard disks and others or change your power supply to higher voltage than 300W.

2- I have some problems with the game launcher.
If you have that problem, you have to download new file for game Launcher through webpage below.

http://asda.gamengame.com/data/notice/AsdaStory.zip

The following is the detailed information about it.

1. Download ''AsdaStory.zip''
2. Decompress it for changing AsdaStory.zip into AsdaStory.exe.
3. Overwrite the file in your Asda Story folder.
4. Execute it again.
(Personnal note: I don't recommend it anymore since they pretty much fixed the problems with the patcher and I doubt they will keep this file updated.)

3- When runtime error message appears, users won't be able to connect to the game
Runtime error occurs when one of executing program files damaged or there is a crash with another program. When there is a problem like this, please try the following.

1) Clean Up Registry
Find registry clean up utility in a website and download it to install. After installation, run the program to avoid a crash with other programs.