Use Disk clean up and disk defragment to optimize the system.

If still the same problem occurs, just remove Asda Story from your computer, and download Asda Story again from here to enjoy the game. Thank you!!!

1- After opening asda story gold, monitor display colors are not normal.
Check a VGA card and a system specification first. If you don't have the latest version of VGA card drivers, your monitor will have some problems with colors.
Please download the latest version of VGA card drivers and install it on your computer to play Asda Story.

2- I cannot hear any sound.
If you can not hear the sound, please refer to the following information.
1) Check [Sound] on a game option window whether the volume is 0, and also check "Mute" button.
2) Make sure [Wave] is checked on volume control panel.
3) If you still have the sound problem after checking 1) and 2), install the latest DirectX system.

1- How to join Asda Story?
If you want to join Asda Story, you have to join Game in Game first. And then you are able to join Asda Story homepage. (http://www.AsdaStory.com)

2- How do I delete my account?
If you want to delete your account, you can do it in Asda Story homepage. However, you must know your registered secret code. If you do not remember it, you can not delete your Asda Story account.

3- I want to join Asda story, but I cannot join because my email is already registered. How can I join Asda Story?
Normally, if you see that message, your email address is already registered. You or others are using your email address in asda story gold. Please send the problem about your email address to GM or try to use other email address.

1- I found bug in the game.
If you have the Bug in game, you have to inform it to C/S in homepage instantly. Your account may be punished if you do not inform GW.

2- How to check my computer specification
1. Click [Start] => [Run] and then click ''ok'' button after putting ''dxdiag'' in a blank.
2. After pressing ''ok'', check your computer system on [system info]. Under that category, you can check your basic computer specification.
3. Click [Display] and then check your VGA card, Name, manufacturer, type and Driver version.
4. Click [Sound] and then check your Sound card and version.